Alaska Airlines ORD Terminal operates out of Terminal 2 at Chicago O'Hare International Airport (ORD) and offers a smooth and efficient travel experience. The check-in process is easy with self-service kiosks, online check-in, and counter help. There are numerous dining options, shops, and resting places around the terminal for travelers to unwind in before their departure. There are also free Wi-Fi and traveler charging stations available in the terminal. Although the security and immigration processes are short, it is recommended to arrive at least two hours before departure for a stress-free journey. Excellent customer service is provided by Alaska Airlines at ORD, ensuring a seamless flying experience. All things considered, travelers find Alaska Airlines flights from ORD to be easy and comfortable.

Alaska Airlines has self-service kiosks in Terminal 2 for passengers who would rather check in at the airport. Travelers can check their baggage, print their boarding cards, and check in fast with these kiosks. The airline also offers manned check-in desks where representatives are on hand to help with any questions about tickets or baggage. In order to guarantee a seamless experience, travelers are recommended to come at least two hours prior to their flight's planned departure time, particularly during periods of high travel demand.

For both checked and carry-on luggage, Alaska Airlines has a basic baggage policy. Economy class travelers are permitted one complimentary carry-on bag in addition to one personal item, like a purse or backpack. Ordinarily, passengers in basic economy are allowed to check one bag up to 50 pounds (23 kg). First-class and other premium cabin travelers are eligible for extra baggage allowances.

When compared to paying excess baggage fees at the airport, Alaska Airlines offers travelers who have larger or more bags the opportunity to pre-purchase extra baggage or upgrades online, which can help save time and money. To prevent any surprises, it is advised to check Alaska Airlines' baggage policies and fees online prior to departure.

O'Hare International Airport's Terminal 2 is built to accommodate both business and leisure travelers. While waiting for their trip, Alaska Airlines passengers can take advantage of a number of facilities, including restaurants, shops, and lots of seating areas. From light snacks to larger meals, a variety of food options are available at a number of cafes, restaurants, and fast food chains.

In addition, the airport has duty-free shops, electronics stores, and other retail establishments where travelers can get last-minute products or souvenirs before their trip. To guarantee that passengers can stay connected and recharge their gadgets, the terminal is equipped with charging stations and free Wi-Fi. 

Alaska Airlines provides first class and business class passengers with access to the American Airlines Admirals Club, located in Terminal 3, for customers in the premium cabin. The lounge offers free food and drinks, a peaceful area for unwinding, and business amenities including computers and Wi-Fi.

Passengers will go through TSA security screening after checking in. Although Terminal 2 at O'Hare has effective security processes, it is advised to arrive early to allow for additional time, particularly during seasons of high travel demand. Passengers will proceed to their assigned gate after passing through security. The terminal's monitors prominently display flight information, including gate numbers and departure times.